Resources · Payment Methods
Payment Methods
How to pay, when payments are due, and what to expect — from samples to bulk orders.
Payment methods
For samples and small orders we accept PayPal, Wise, credit card and bank transfer. For bulk orders we prefer bank transfer (T/T) or Wise — they keep costs down on larger amounts.
| Method | Best for | Notes |
|---|---|---|
| PayPal | Samples & small orders | Fast and convenient; transaction fees are paid by the customer. |
| Wise | Samples & bulk orders | Low fees; payment details are provided on your PI. |
| Credit card | Samples & small orders | Via a secure payment link; transaction fees are paid by the customer. |
| Bank transfer (T/T) | Bulk orders | Preferred for larger amounts; use the beneficiary details on your PI. |
For samples and small orders, payment transaction fees are paid by the customer. For bank transfer and Wise, any intermediary bank fees are confirmed before you pay.
Proforma invoice (PI)
A proforma invoice is issued for every order — samples included, whatever the size. It is the official document to review before you pay:
- Unit price, quantity and total amount — check these match your order.
- Payment terms — full payment for ready-to-sell and wholesale orders; for ODM and OEM, the deposit percentage and when the balance is due.
- Trade terms — the Incoterms (EXW / FOB / CIF / DAP / DDP) and shipping cost if confirmed.
- Currency — prices are quoted in the currency stated on the PI (usually USD); the PI amount is the reference for payment.
- Validity — the PI is valid for 7 days from issue, or as stated on the document.
- Bank details — beneficiary, bank and SWIFT/BIC. Always pay to the account shown on your PI.
Payment schedule
Samples
- The sample fee is paid in full before sampling starts, once feasibility is confirmed.
- Cancelling sampling is non-refundable. If we cannot produce the sample, we re-sample free of charge or refund the fee — see our sampling page.
Bulk orders
- Ready-to-sell and wholesale orders are paid in full before shipment.
- ODM and OEM production starts with a deposit of 30–50%; the exact percentage is stated on your PI, and production begins once it is received. Once production has started, the deposit is non-refundable.
- The balance is paid before shipment — a sight T/T transfer. We arrange dispatch once it clears.
Freight and insurance are borne by different parties depending on the Incoterms agreed — see our logistics page for how each term works.
Payment security
Always pay to the bank account shown on your PI. We will never change our payment details without notice — if anyone asks you to send money to a different account, contact us directly to confirm before paying.
Common questions
Do you accept PayPal for bulk orders?
We prefer bank transfer (T/T) or Wise for bulk orders. PayPal and credit cards are available for samples and small orders.
Who pays the payment fees?
For samples and small orders, the customer pays the payment transaction fees (PayPal / credit card). For bank transfer and Wise, any intermediary bank fees are confirmed before you pay.
When is the balance due?
The balance is paid before shipment. Once production is complete, we issue the balance invoice; we arrange dispatch after it clears.
Is the deposit refundable?
For ODM and OEM production, the deposit is non-refundable once production has started. If an order is cancelled before production begins, we will confirm the situation with you directly.
Is the sample fee refundable?
Not if you cancel sampling. If we cannot produce the sample, we re-sample free of charge or refund the fee — see our sampling page.
What currency are prices in?
Prices are quoted in the currency stated on your PI, usually USD. The amount on the PI is the reference for payment.
Ask about payment
Send us your order details and we will issue a PI with the exact payment terms.