Privacy Policy

This Privacy Policy explains how Wear Hongxiu collects, uses, and protects information submitted through our website, product inquiry forms, sample checkout process, and related communications.

Information We Collect

We may collect information you provide directly, including your name, email address, company name, shipping details, product preferences, selected color, selected size, order notes, and communication history.

When you make a sample payment, payment processing is handled by Stripe. We do not store your full card number or card security code on our website.

How We Use Your Information

We use your information to process sample requests, confirm product details, arrange production, communicate about shipping, respond to inquiries, provide customer support, and maintain business records.

Sample Order and Product Details

For sample orders, we may record product-related information such as product name, SKU, selected color, selected size, sample price, production status, and payment reference. This helps us confirm and produce the correct sample.

Payment Information

Payments are processed by Stripe. Stripe may collect and process your payment information according to its own policies and security standards. We receive payment confirmation and transaction reference information, but we do not receive or store complete card details.

Sharing Information

We may share necessary information with service providers involved in payment processing, sample production, logistics, shipping, customer communication, website hosting, or technical support. We do not sell your personal information.

Logistics and Shipping

If shipment is arranged, relevant contact and delivery information may be shared with logistics providers, customs agents, or shipping partners as needed to complete delivery.

Data Retention

We retain business and order records as needed for customer support, accounting, legal compliance, dispute handling, and internal operations.

Your Choices

You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal, accounting, and business record requirements.

Contact

If you have questions about this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.